Do you charge any setup fee or monthly rental to use the global sms services?
No. Just recharge your account as per your need and start using using our services.
Minimum recharge amount is $100 USD.
Registration requires my mobile no. Is my mobile operator going to charge me any
No, mobile number is required for authentication and sending any service alert pertaining
to your account.
What is the validity of my recharge?
1 Year (365 days)
What is the minimum recharge amount?
$ 100 USD. Since our base billing currency is euro, equivalent euros will be re-charged
in your account. 4% processing fee will be deducted on every recharge.
Is there any monthly rental or minimum charges or commitment ?
No, there are no rental or minimum monthly charges. Just recharge and use. Similar
to your prepaid mobile service.
How long does message delivery takes?
The average time taken is less than 5-10 seconds! However sometimes congestion in
network may cause unavoidable delay.
At time a message can be sent to how many mobile phones?
Upto 25,000 from web interface and 100 sms at time using http API.
Which are the countries and operators we can send SMS?
We cover all the major operator across the globe. Our coverage list is available
on the website.
What is a Sender ID?
Sender ID is a max of 11 digit Alpha numeric code used to send message using your
company name. Its is also know as Sender Mask or FromSender
Can I use this service for mass Marketing of our products?
As per the prevailing rules you cannot use this service for mass marketing/spam.
However you can use this service to push SMS to the opted in clients who are eligible
/ agreed upon to receive your updates and promotions. You are requested to follow
the guidelines issued by regulatory authority or respective country.
What format of mobile numbers to be used when I create contact list or send any
Just type the country code and mobile (e.g 919898123456 for India). In case you
wish to send a message to multiple mobiles, separate the number with a coma (,).
Is it mandatory to use your service after we have registered?
No, You are free to discontinue using our services whenever you wish to do so. Just
send a support request or mail us at firstname.lastname@example.org informing us about your
unwillingness to continue your account.
What is security of your website?
Special attention is given to the security aspect. Your information will not be
What is the protocol of sending message? Can I send anything to any one?
No, SMSlane.com provides you the best of the technology to ensure a better, fast,
reliable and secure way of communication. Using our service for sharing adult /
porn content, spreading of rumor, threatening language or any purpose which is against
the law or causing dissatisfaction to any one is prohibited. Violating this protocol
may lead to suspension of your account without prior notification.
How will I come to know that my message is delivered?
We keep records of all the messages sent by you in last 24 hrs. You can login and
check the status at Sent Message in report section.
I am not able to find the registration link.
Please click the link Register.Click
I have not received email verification link.
Please mail us at email@example.com
I have a website, can I add SMS facility to it.
Yes, we also provide http gateway for sending SMS from your website or desktop application.
Kindly refer our Developer Section
for more details.
Do you offer any technical Support?
Yes, we have a dedicated in-house team to look after all your technical issues.
For Technical support write us at firstname.lastname@example.org.
Can I send Long SMS or Concatenated SMS?
Yes. You can send Long SMS (Concatenated SMS) up to 459 character long. However
same will be considered more than 1 SMS and will be charged accordingly.
I did not find my question on your FAQ list.
Kindly mail us all your queries or suggestions at email@example.com. We will be
happy to serve you better.